1. If you are satisfied with our products and services, please leave your positive feedback and 5 stars . and 5 stars for the detailed rating of your order.

2. If you don\'t satisfied our porducts, pls contact us before you leave negative feedback or do the detailed rating. We guarantee we will 100% slove any problem for you.

1. Preparing Time: we need 2-3 working days to prepare your order according to our numerous orders every day.

About Customs Duty

In consideration of our customers, We are forced to ship your order by regular mail. Please understand, however, customs duty is out of our control we can\'t guarantee no tax fee and will not bear any tax fee. But we will refund your payment for express shipping(if you have paid) to your account within 24 hours. We sincerely apologize for any inconvenience this may cause you.

Our online shop do sell based on their excellent designs and proven reliability. So the quality is guaranteed. Also we have a QA team to test your ordered products are functioning correctly before they are packed and sent to you. But you do need to confirm your dress size carefully before buying (a size measurement will be show below each items).

Attent: we can\'t accept the exchange or canceling after your order has been shipped.

The following information is required when you reflect the problem:
*Order number
*The item\'s SKU number
*Image of defective .

If you have any question regarding return policy, please feel free to contact us!

If you are not 100% satisfied with the quality of your purchase from Shinside, you can return or exchange your items within 30 days from the delivered date.

Request:

• 1. Items received within  30 days from the delivered date.
• 2. Items received unused, undamaged and in original package.
• 3. Return shipping fee is paid by buyer.